1. All prices are indicated in Euros and include VAT (Value Added Tax).
2. Orders are processed upon receipt of full payment.
3. Shipping costs are  included for EU countries and Turkey but might differ for other ; for others calculation be based on the destination and shipping method in which the customer will be notified.
4. Due to limited edition stocks, delivery times are estimated and not guaranteed. Elciela Editions cannot be held responsible for delays due to customs, carrier issues, or force majeure.
5. Customers have the right to return products within 30 days of receipt for a full refund, provided that the items are unworn, unwashed, and in their original condition. 
6. In case of defective or damaged products, customers should contact customer support within 48 hours of receipt to arrange for a return or exchange.

Elciela Editions is a French company with headquarters at 91 Rue du Faubourg Saint- Honoré
75008, Paris/ France.
Registered under the number 93800838000017 with the RCS (Registre du Commerce et des Sociétés) B 938 008 380 of Paris
VAT number: FR56938008380
Director of Publication: Eda Aylin Robert
Host: Hosted by Shopify

1. All content on the Elciela Editions website, including text, images, and videos, is the property of Elciela Editions and is protected by international copyright laws.
2. Users are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.
3. Unauthorized use, reproduction, or distribution of any content from the Elciela Editions website is strictly prohibited.
4. Elciela Editions reserves the right to modify, suspend, or terminate the website at any time without prior notice.
5. Elciela Editions is not responsible for any damages arising from the use or inability to use the website.

1. Elciela Editions collects personal data (such as name, email address, and shipping address) only when voluntarily provided by users during the order process or when subscribing to the newsletter.
2. Personal data is used solely for the purpose of processing orders, communicating with customers, and sending promotional materials (if opted-in).
3. Elciela Editions does not sell, rent, or share personal data with third parties, except when necessary for order fulfillment (e.g., shipping carriers) or when required by law.
4. Users have the right to access, modify, and delete their personal data by contacting customer support.
5. Elciela Editions implements appropriate security measures to protect personal data from unauthorized access, alteration, or disclosure.
6. The Elciela Editions website uses cookies to improve user experience and analyze website traffic. Users can control cookie settings through their browser preferences.
7. By using the Elciela Editions website, users consent to the collection and use of their personal data as outlined in this Privacy Statement.

At Elciela, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a hassle-free return policy. Please read the following guidelines carefully:

30-Day Return Policy

Our return policy allows you to return items within 30 days from the date of purchase. 

Eligibility Criteria for Returns

To be eligible for a return, your item must be unused, undamaged, and in the same condition as you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at info@elciela.com.

Return Process

If you have any questions or require additional information

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Information

For any questions regarding returns, feel free to reach out to our customer service team atinfo@elciela.com.Thank you for choosing Elciela. We appreciate your understanding and cooperation with our returns policy.